Visit Hebden Bridge collects a small amount of data from our visitors & customers. This is provided by the customer when providing contact details or making an enquiry & searching within our website – this data can include:
- Website Cookies
- Search terms within the website
- Number of visits you make to the website
- Email addresses & names of senders of emails we receive
We are responsible with your data and never share it with anyone.
This data is held by third party services and any data downloaded from these services is stored on an encrypted, password protected and secure device with single user access.
As soon as this data has been used, it is safely and securely removed from the device. Our third party data services are shared between secure email servers, google, and social media platforms like Facebook.
Additionally, we collect usage data & insights from our website, social media profiles and google analytics.
How we use this data
Visit Hebden Bridge will use your data to provide products or services requested and maintain accurate records as well as monitoring how many people visit our website.
From time to time, we may send digital or physical marketing material (in the form of e mails and leaflets etc…) to you and we do so as we believe that this is in our legitimate company interest as well as your legitimate interest.
Our marketing material will be educational i.e. provide you with information about events and new & existing products/services. You can opt out of our marketing at any time and instructions for doing so will be clearly displayed on all material received.
Who we share your data with
No one. Ever.
Any accounts containing your data are secured with a random character password and, where available, two factor or biometric authentication.
We are SSL certified and McAfee & GoDaddy secure-certified, and take our website users security seriously.
In the case of a data breach from these accounts or company devices occur, we will contact all users who are affected by email.
Following an initial notification, we will send a follow up a week later. Given that we do not collect highly sensitive information, any effect on end users should be minimal.
Data Contact Point
If you have any questions about our policy, you can contact our data manager as follows:
Email: [email protected]
Website address: https://visithebdenbridge.com